Mobile Technology
Wireless mobile PCs have become a popular tool and can be quite effective in the
right application. Hardware options range from a compact blue-tooth wireless scanner
designed primarily to time-stamp newly issued tickets in the lane, to full featured
mobile PDTs with built-in license plate recognition.
The wireless blue-tooth socket scanner
(on the right)may also be used to decipher vehicle
make and model information from the VIN# of a vehicle. This approach is a
fast and easy method of attaching some basic vehicle data to the bar-coded ticket
for revenue control purposes.(Print Info Sheet)
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In the high volume Casino World, mobile technology can be applied in a well
defined capacity for the most part to assist your manager in receiving real-time
operational information such as retrieval time and total customers waiting. In the
arrival lane, they can be used to recognize your VIPs via license plate recognition.
VIP Customer Name Recognition is achieved by a simple point and shoot License
Plate Recognition procedure, using a Dolphin9800 LPR device. A matching license
plate will populate the screen with previous visit, vehicle and customer information
allowing the attendant to greet the customer by name. All pertinent information
can be printed to produce a non-transferable thermal card stock ticket.
(Print Info Sheet)
Mobile devices can be used to issue transient tickets and also recall previous visit
information printing all pertinent data on the ticket for added revenue control.
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Mobile devices have gained momentum in recent years as a result of advancements
in programming
platforms and more reliable connectivity. To identify the operational parameters
on how this technology can
complement your operation is critical.
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Customer Name Recognition |
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Vehicle Information Recall |
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License Plate Recognition |
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Arrival Time-Stamping |
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Parked-by tracking |
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Vehicle request functions |
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Retrieval Status look-up |
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Point of Sale (optional credit card) |
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Thermal card-stock ticket printing |
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Request Queue monitor |
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Speaking of mobile devices, mobile info alerts can increase your effectiveness
as a manager by allowing you to choose what kind of alerts to receive, based on
what level of urgency. For example, as the MOD you might want to be informed when
the average wait-time exceeds a certain level, or the volume/man-power is running
below your expected performance standard.
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