Self-Serve Kiosk and Dial-Up Request

With the swipe of guest’s luggage ticket guests can expedite their service with convenient and easy-to-use request kiosks. The request is sent to the baggage room dispatch terminal, expediting the delivery of the guest’s bags to a location near the originating request kiosks, or an alternate location specified by the guest.

The kiosk input screen can provide feedback on the retrieval process. Guests can see the current average wait-time, while managers can use kiosks to oversee their bell desk operation.

The BellDeskPro tracks unlimited number of kiosk locations with flexible kiosk designs. Our sleek kiosk line offers elegance and designs that can match any hotel décor. (Color Choices)

In large hotel operations, self-serve luggage request kiosks are a convenient solution for bell desk operations that service expansive locations. Guest can request their luggage from their most convenient point and wait for their luggage delivery.

Hotels with multiple pick-up and drop-off entrances also benefit from the convenience that self-serve kiosks provide guests and bell staff. Bellmen can deliver luggage at various designated and convenient points such as taxi and valet terminals.

The telephone dial-up request interface presents the ultimate in customer convenience. With this feature, your guest may use the phone to request bag pick-up or delivery simply by entering the claim-check number into an automatic voice menu system. The request information is automatically entered into the bell desk dispatch terminal. The bellman does not have to answer the phone and the guest does not have to wait for the phone to be answered.

A perfect solution for high-volume environments as well as minimum staff scenarios.

BellDeskPro has proven to increase customer service levels and reduces labor costs. The ability to measure and track service produces a staff incentive for efficient and productive service… (more)

Technology solutions for Bell Desk operations. Increase efficiency of your personnel; and organize all facets of your hotel bell service with an easy to use technology solutions… (more)

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