Hotel Valet Dial Up Request Module and Hotel Interface in New Orleans has High-Tech valet convenience
November 30, 2011 by admin
The Hottest Hotel in New Orleans has High-Tech Valet Convenience with the Valet Dial-up Request Services of CVPS.
With the recent installation at the W Hotel New Orleans, Service Tracking Systems implements the CVPS vehicle request dial-up module as well as the hotel management interface to Galaxy. These intelligent applications improve customer service while streamlining valet and hotel operations. This trendy hot-spot in the heart of New Orleans is well visited by locals and visitors. Having a smart and efficient valet parking operation is important to management not to mention a value added service to guests. Hotel guests can lounge inside their rooms and lobby, phone in their vehicle request, and ease on outside to their awaiting vehicles.
Dial Up Request Module
The CVPS dial-up request module allows hotel guests to request their vehicles by phone. Guest enters their valet ticket number when prompted, which triggers a front in the CVPS software. The guest is informed of the estimated wait-time based on the current valet activity in CVPS.
Galaxy Hotel Interface
The CVPS hotel management interface to Galaxy automatically matches vehicle records to guest folios/rooms. As the guests leave their car with the valet staff, the CVPS software processes the guest’s vehicle. These hotel guest vehicles are matched to the guest folios/rooms in Galaxy. CVPS will then post the appropriate overnight parking charge to the hotel guest bill.
About Service Tracking Systems, Inc.
Service Tracking Systems computerized valet parking system, CVPS, has been providing valet operations across the world with the highest quality of valet management tools and expertise in the market. A valet operator can use CVPS to provide superior VIP customer service, streamline operations, minimize damage claims, track operations, and quantify employee performance. Since 1994, our solutions have saved clients hundreds of thousands of dollars, not to mention time. STS is a nationwide technology solutions provider with over 400 installations in most major cities across the US, Canada, Australia, and Dubai. Other core Service Tracking Systems products are BellDeskPro and CheckPointLPR. Client locations include casinos, hotels, airports, office buildings, off airport parking, shopping malls, residential communities, and parking garages.
Service Tracking Systems interfaces with over 15 third-party systems, and continuously develops
November 21, 2011 by admin
Did you know that Service Tracking Systems interfaces with over 15 third-party systems, and continuously develops more interfaces to meet our clients’ needs? Service Tracking Systems’ dedication to servicing our clients has led to the development of a growing list of interface capabilities. STS has multiple interfaces to hotel management systems, casino player card software, credit card processing applications, and flight monitoring systems. See our current list of interfaces.
Service Tracking Systems’ Interface Developments Stay True to its Word: “If our clients want it, we make it happen.”
STS recently added a credit card processing system interface between CVPS, Computerized Valet Parking Systems, and SIX Card Solutions (formerly 3C). This interface is currently in place at a premier hotel at the Chicago O’Hare Airport. The interface is used at the selfserve kiosks that are located in the hotel lobby for maximum convenience.
Maximize the ROI potential of your CVPS and BellDesk Systems through our interfaces.
Reduce Labor | Increase Customer Service | Improve Operations and Management
STS Redefines ‘Automobile’ With an Innovative New App for All iDevices with the goal of enhancing the
November 1, 2011 by admin
STS REDEFINES ‘AUTOMOBILE’
With the goal of enhancing the performance of your valet crew, Service Tracking Systems (STS) has introduced another innovative product to their arsenal, this time taking their Computerized Valet Parking System to mobile devices. With all the necessary valet, dispatch, and security features, as well as an on-demand point of sale transactions, this piece of technology is a true groundbreaker in valet parking technology.
Yes that’s true! Mobile devices can now bridge customers and the establishment’s valet parking service in a way that fundamentally up scales customer experience and improves valet crew efficiency.
Fully functional on the iTouch, iPhone, and iPad, The Valet App provides valets with the ability to perform all valet, dispatch, security, and cashier functions with speed and ease. Users can choose from manual, visual, or voice based input modes, and with a few barcode scans, photos, or spoken words complete the entire data entry and vehicle inspection process while in the lane.
And guess what? In addition, the mobile app enables point of sale transactions, allowing you to deploy mobile line-busting cashiers on demand.
As expected, you can enjoy unprecedented convenience and valet crews perform at peak productivity.
Creating new and exciting ways to perform ordinary tasks is a core value at STS, and this one is set to redefine the industry – again.
So what are you waiting for? Let’s discuss how your company can leverage this amazing technology to elevate your customer service, limit your liabilities and reduce your operating cost. No really!
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