This is the second Boston Copley Place CVPS hotel valet installation. The Westin Copley has been a long time CVPS client, complete with vehicle imaging technology for damage assessment and license plate recognition technology for automatic vehicle identification.

As guests enjoy an evening in Back Bay, a stroll down Newbury Street, or a game at Fenway, visitors can park in the centrally located Marriott Copley Place and know that their cars are in good hands. The Marriott Copley Hotel valet parking services are operated by Towne Park.

The CVPS software accounts for every vehicle parked. The CVPS system knows who parked and retrieved which cars and at what times. The average wait times are accurately and quickly available which helps management make the necessary staffing adjustments and increase customer service by allowing guests to decide when it’s a convenient wait time for them to pick up their cars.

“The CVPS system has allowed us to effectively manage the valet operations at the Boston Marriott Copley Place and focus more on revenue control and customer service,” said Tom Gleeson, Systems Consultant Towne Park.

“We are pleased to service another Towne Park location. This Boston hotel location is another step towards strengthening our relationship with Towne Park,” said Andy Preas, President of Service Tracking Systems, Inc.

The CVPS software has proven to improve management, revenue and customer service across hundreds of hotel parking operations nationwide.

About Towne Park
 
Towne Park is America’s valet parking and parking management experts. On behalf of our 300 plus hotel and healthcare clients, we welcome thousands of guests and patients every day from coast to coast. Serving people is our passion and we are driven to serve with excellence in all we do. Visit us online at townepark.com today. Towne Park ranked #2147 on the 2010 Inc. 5000 List of America’s Fastest-Growing Private Companies and ranked #8 on the 2010 Inc. 5000 Top 10 Job Creators. For more information about the Inc. 5000 List and to view Towne Park’s profile, visit inc5000.com.